For those who prefer things to be tidy, sparkly, and fresh, BH SprayAway is the company to contact. Our team members has extensive experience and public liability insurance, and they have a wide range of strategies to ensure your satisfaction with the final result. We have such faith in our abilities that we provide a 24-hour window for corrections; if something isn't quite right, you must contact us. Contacting us on the day of the pressure washing is required! Compared to our rivals, this means that the adjustment time will be doubled. We would be pleased to discuss with you what should come first on a day that works for you.
I have personally used a number of pressure washing services in my lifetime. I discovered that there was always something lacking, even with the okay ones. I have also worked in residential care for the elderly and juveniles, and I worked in catering and hospitality for a while. I recognize how important cleanliness is. Because every one of our clients is valuable, we therefore pledge to use every effort to ensure your satisfaction with our service.
We also guarantee that we will be there on the day and time you stipulate upon agreement. If, for whatever reason, your pressure washer staff member does not show on the day s/he is due, you’ll receive your next clean half price. I will also come, in my capacity as managing director, and complete your clean on that same day. We understand the stress and inconvenience a delayed service represents to a busy lifestyle. This cover is for situations that are within our control as a company.
Our comprehensive guarantees are there because we know as a customer you have a choice when it comes to choosing the contractors or services you have in your home or place of work. If you would like to supply products for the pressure washing or cleaning, we are happy to accept this, but cannot be liable if those products damage the floor, home, business premises or anything you have asked us to pressure wash.
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OUR PROMISE TO YOU:
1) We will be totally honest with you.
2) We will be totally transparent with you.
3) We will respect you, your family, guests and your home.
4) If you need a quick pressure clean, we will be as fast as humanly possible (we do not charge by the hour but by the job).
5) Our customer service will be polite and courteous.
6) Our own cleaning products (where possible) will be eco-friendly,
7) I will answer any questions you have.
8) All our cleaners will have been: 1) Police checked 2) Vetted for comprehensive experience 3) Trained by a managerial before taking independent jobs 4) Spot checked
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​BH SprayAway is a family owned company serving clients in Brighton & Hove and West Sussex, although we are due for expansion. We offer free quotes which never change in price once work is done. All pressure washing jobs will be subject to first consultation.
Call today for reputable, reliable and affordable pressure washing quotes.
TERMS AND CONDITIONS
* We do not offer cash refunds, we will come and correct the work within 24 hours.
* Full payment needs to have been made for the satisfaction guarantee.
* If evidence has not be supplied, and the issues you are referring too do not relate to any of our pressure washing, you maybe charged a £50 call out charge. We always ask that you send photos if you are not satisfied via email to bsprayaway@gmail.com for clarification.
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* Guarantee subject to mitigation by unforeseen/unavoidable circumstances such as: undriveable weather, road accidents or serious illness.
*By instructing BH SprayAway to commence work you agree to the above terms of service, guarantees and exclusions. ​​​​​​​​​​​​​​​​
